About Us
Billionmore.com is the online store based in Thailand. We
provide our customers with variety of top quality products e.g. soccer
jerseys, shorts and many other merchandise. Our store philosophy is to offer
hassle free online order system, fast worldwide delivery as well as fast
turn-around customer service.
How to contact us
Luangpu
- Aim : contact for amulet request, search/procure sacred products, Temple tour and pay homage to Buddha image in Thailand. Visit well-known Luangpu/Layman and sacred place.
[email protected]
- Emon : contact for Katha request, translation service as well as delivery date/evidence of the order.
[email protected]
Payment Methods
We are currently accepting the following methods of payments
-
Paypal
This is the most convenient way to pay us. Paypal accepts most major debit
and credit cards online. Payment is handled in USD and absolutely
free of charge at buyers' side. However, you need to subscribe with them
before sending payments.
-
Credit Card
We accept all VISA and Master card. Your credit card will be processed by Paypal. You can pay by credit card without a Paypal account.
- Western Union Money Transfer
You can send
instant payment through Western Union Money Transfer service. Please
contact Western Union office in your area for more information.
- Cash
You can also send cash in USD
and all other major currency. Please be sure to use registered airmail or
EMS so you can always track it. Bare in mind that the risk is yours. We
will ship your order only if we receive your cash.
- Bank Transfer
You can transfer money directly to our Bank Account. However, we accept this method for payment over 1000 USD. If less than 1000 USD, sender need to add $10.00 per payment for bank fee.
Shipping Information
We ship orders via registered airmail in cardboard boxes
each of which weights no more than 2 kgs. Tracking numbers will be supplied
for every box. Everage delivery times are as
follow :
Destionation |
Average Delivery time |
Asia |
5 - 10 days |
Europe, Australia, Africa |
8 - 18 days |
US, Canada, South America |
14 - 30 days |
Shipping charge is calculated basd on actual weight on the
shopping cart page. Please
note that parcel will need some one to sign for. If it is delivered when
nobody is at home, a postman may leave a note and bring a parcel back to the
post office. You will have to go get it within a couple of weeks otherwise
they will send it back to us. If this happens you will be required to pay
for the second round shipping postage.
Shipping Insurance
Registered airmail from Thailand is partially insured. If your parcel gets lost the post office will start investigation. The process may take up to a year until they make decision on how much compensation would be. In order to avoid the problem that may happen, we recommend you to purchase extra insurance. So in case a parcel is not delivered within a certain period of time (see below) we will ask the post office to track it. It takes at least 14-30 days to find out the parcel. Once we get a confirmation that the parcel is undelivered/lost, we will resend a new one right away. Insurance rate varies from countries to countries. It will be automatically calculated when you place an order.
Destionation |
Limit |
Asia |
2 weeks |
Europe, Australia, Africa |
4 weeks |
US, Canada, South America |
6 weeks |
Return/Exchange Policy
We offer satisfaction guarantee. In case you are not happy with our products for any reason you can send them back to us for a refund or exchange within 7 days after receiving the merchandise. If you want to exchange with something else, you are responsible for shipping charge of the new items. Also, the customer is responsible for all shipping charge back for exchange items. In case you want to refund please note that shipping charge that you have already paid cannot be refunded.
AMULET/HOLY ITEMS
Please follow this step strictly.
- Please take a photo of the returned item and attach in email to [email protected]. We need time to check condition of the items and will send an email for confirmation with our address for return.
- Please carefully wrap the item to prevent damage during transshipment. When item arrives, if its condition is not the same as the image or broken, we cannot accept for return and it is customer’s responsibility to pay for the cost of reshipping.
- After sending, please notify us the tracking number in email to [email protected].
In case Pre-Order and any item code ending with R (Capital)
We do not accept returning Pre-Order and any item code ending with R (Capital). (Example: PDMAxxxxxR, PDMAxxxxxRa, PDMAxxxxxRb) etc.
The customer can send the amulet to sell on our website as consignment. For this resale, we will charge 10% from full price of amulet as the consignment fee. We will refund after that item is sold. Please take deep consideration before you decide to buy any product from us because it is buyer's responsible for shipping cost. By the way, amulet needs to be in perfect condition.
***We accept maximum 3 pieces for exchange. ***
Remarks:
We don't accept returning these items; liquid/gel amulet for example oils and see-phueng (waxes), Necklaces/Bracelets/Rings as well as CDs/DVDs and Books.
Policy on Delivery
In the case that the parcel is returned to the sender because of unsuccessful delivery such as no recipient, wrong address, etc., the buyer will be responsible for resending and cannot exchange or get a refund.
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