About Us
Billionmore.com is the online store based in Thailand. We
provide our customers with variety of top quality products e.g. soccer
jerseys, shorts and many other merchandise. Our store philosophy is to offer
hassle free online order system, fast worldwide delivery as well as fast
turn-around customer service.
How to contact us
-
order@billionmore.com
If you have
any
questions regarding your orders please feel free to contact us.
Please be sure to include the order number and your email address that you used when placing the order.
-
sales@billionmore.com
If you are
looking for any products that we might be able to supply you may try
asking our sales. Bulk orders are also welcome.
-
webmaster@billionmore.com
Email us if you want to report a technical difficulty experienced while
attempting to order or while browsing our store.
Your feedback is very important to us as it allows us to
continually improve our service. If you have any suggestions please drop
us a line.
Payment Methods
We are currently accepting the following methods of payments
-
Paypal
This is the most convenient way to pay us. Paypal accepts most major debit
and credit cards online. Payment is handled in USD and absolutely
free of charge at buyers' side. However, you need to subscribe with them
before sending payments.
-
Credit Card
We accept all VISA and Master card. Your credit card will be processed by ThaiEpay.
- Western Union Money Transfer
You can send
instant payment through Western Union Money Transfer service. Please
contact Western Union office in your area for more information.
- International Money Order
We take
international money orders in USD. However, extra $4.00 per payment is
needed to cover the bank fee to cash it here. The fee will be
automatically added when you select this option.
- Cash
You can also send cash in USD
and all other major currency. Please be sure to use registered airmail or
EMS so you can always track it. Bare in mind that the risk is yours. We
will ship your order only if we receive your cash.
Shipping Information
We ship orders via registered airmail in cardboard boxes
each of which weights no more than 2 kgs. Tracking numbers will be supplied
for every box. Everage delivery times are as
follow :
| Destionation |
Average Delivery time |
| Asia |
5 - 10 days |
| Europe, Australia, Africa |
8 - 18 days |
| US, Canada, South America |
14 - 30 days |
Shipping charge is calculated basd on actual weight on the
shopping cart page. Please
note that parcel will need some one to sign for. If it is delivered when
nobody is at home, a postman may leave a note and bring a parcel back to the
post office. You will have to go get it within a couple of weeks otherwise
they will send it back to us. If this happens you will be required to pay
for the second round shipping postage.
Shipping Insurance
Registered airmail from Thailand is partially insured. If
your parcel gets lost the post office will start investigation. The process
may take up to a year until they make decision on how much compensation
would be. In order to avoid the problem that may happen, we recommend you to
purchase extra insurance. So in case a parcel is not
delivered within a certain period of time (see below) we will ask the post
office to track it. Once we get a confirmation that the parcel is undelivered we will resend a new one right away. Insurance rate varies from countries to countries. It will be automatically calculated when you place an order.
| Destionation |
Limit |
| Asia |
2 weeks |
| Europe, Australia, Africa |
4 weeks |
| US, Canada, South America |
6 weeks |
Information about Customs
We mark every box as a gift and declare a value of $10 - $15
per box. However, this does not guarantee that your parcel will get through
customs without customs duty and import taxes. Please check with the customs
office in your country for more information on tax rate. We are in no way
responsible for customs tax/duty and customs seizure.
Return/Exchange Policy
If you bought amulet from us and you don't like the amulet.
You can exchange with other product in our shop.
1. Please take a photo of return amulet and send to us by e-mail first.
2. Please double wrap the amulet with the most careful. This is because it
was found that many times the amulet was broken while its
delivery back to us
3. After sending please send RC code of registered airmail to us.
To be inform about return charge as follow:
1. Buy amulet not over 1 month charge 10% from full price.
2. Buy amulet since 1-3 moth ago charge 20% from full price.
3. Buy amulet since 4-5 month ago charge 30% from full price.
4. Buy amulet since 6 month ago (We don't accept returning of the amulets)
Please take deep consideration before you decide to buy any products from us
because it is buyer's responsible for shipping cost.
By the way, amulet needs to be in perfectly condition. We accept maximum 5
pieces for changing.
PS. We don't appect these returning liquid/gel amulet i.e. oil and
see-phueng (wax).
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